QuickGive (“QuickGive,” “we,” “our,” or “us”) operates a digital platform that enables users to discover charitable organizations and make donations quickly through a mobile application and related web services. This Privacy Policy explains how we collect, use, store, and share information when you use QuickGive’s services, including our website, mobile application, and any related products or features (collectively, the “Service”). By accessing or using the Service, you agree to the collection and use of information as described in this Privacy Policy.

Information We Collect

When you create an account with QuickGive, we collect certain information necessary to provide our services. This may include your name, email address, account creation date, authentication credentials, and other information required to maintain your user account. This information allows us to authenticate users, provide access to donation history, generate donation receipts, and maintain secure access to the platform.

When you make a donation through the platform, we collect and record information associated with the transaction. This may include the donation amount, the selected charitable organization, transaction timestamps, payment status, receipt identifiers, and any metadata associated with the payment. These records allow us to maintain accurate donation histories, generate receipts for donors, provide tax summaries, and support charitable organizations in acknowledging contributions.

Payments made through QuickGive are processed by third-party payment processors, including Stripe. As a result, QuickGive does not collect or store full payment card numbers or sensitive payment credentials. When you enter payment information, it is transmitted securely to the payment processor. Stripe may collect payment information such as card numbers, billing details, and verification information in accordance with its own privacy policies. You can review Stripe’s privacy practices at https://stripe.com/privacy.

We may also collect certain technical and device-related information automatically when you use the Service. This may include your IP address, device type, operating system, application version, and general usage metrics. This information helps us improve platform reliability, monitor performance, diagnose technical issues, and ensure the security of the Service.

How We Use Your Information

QuickGive uses collected information to operate and improve the Service. Specifically, information may be used to process donations, generate receipts, maintain donation histories, provide tax summary reports, authenticate user accounts, respond to user inquiries, detect and prevent fraudulent activity, and maintain the integrity and reliability of the platform.

Donation receipts and tax summaries generated by QuickGive are intended to provide informational records of transactions conducted through the Service. While QuickGive may organize and present this information for convenience, the platform does not provide tax advice and does not guarantee the tax deductibility of any donation. Donors should consult a qualified tax professional regarding the tax treatment of charitable contributions.

Sharing of Information

QuickGive may share certain information with third parties when necessary to provide the Service. For example, donation and payment information may be transmitted to payment processors such as Stripe in order to process transactions securely. Charitable organizations receiving donations may also receive limited information necessary to acknowledge donations and maintain their own records.

We may also rely on third-party service providers that assist with infrastructure, hosting, monitoring, analytics, or technical operations. These providers may process limited information solely for the purpose of supporting the functionality and reliability of the Service.

QuickGive does not sell personal information to third parties.

We may disclose information when required by law, legal process, or governmental request, or when necessary to protect the security and integrity of the Service.

Data Security

QuickGive takes reasonable administrative, technical, and organizational measures to protect user information. These measures may include encrypted communications, secure authentication systems, restricted access to infrastructure, and monitoring for unauthorized activity. While we strive to protect personal information, no method of transmission or storage can guarantee absolute security, and users acknowledge that they use the Service at their own risk.

Data Retention

QuickGive retains account and donation information for as long as necessary to operate the Service and comply with applicable legal and financial obligations. Donation records and receipts may be retained to allow users continued access to donation histories and tax summaries. Users may request deletion of their accounts at any time, subject to obligations to maintain financial transaction records.

User Rights

Depending on applicable laws, users may have the right to request access to their personal information, request corrections to inaccurate information, request deletion of their accounts, or request export of their data. Requests regarding personal data may be submitted through our support contact.

Children’s Privacy

QuickGive is not intended for use by individuals under the age of 13, and we do not knowingly collect personal information from children.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. When changes occur, the updated policy will be posted with a revised “Last Updated” date.

Contact Information

If you have questions about this Privacy Policy or our data practices, you may contact us at:

info@quickgive.org